1 - Technical Support Specialist The Technical Support Specialist will be responsible for supporting the Empower application. This includs: working on identifying problems, solving or escalating them.
This position is also responsible for the maintenance of Empower daily processes and the accurate of the information from its source systems. It requires the technician to demonstrate excellent customer interaction skills both verbally and orally in order to give a better support.
REQUIREMENTS:
? Experience writing Queries for Oracle (SQL Essentials) (Mandatory)
? Advanced knowledge of Excel (Mandatory)
? Advanced level of English (Mandatory)
? Full time availability (From Monday to friday: From 9 to 18hs)
? Excellent interpersonal and communication skills.
? University student or graduated in Computer Science or related fields (preferred but not mandatory)
Ubicación: Capital Federal
2 - Technical Support Specialist The Technical Support Specialist will be responsible for supporting the Empower application. This includs: working on identifying problems, solving or escalating them.
This position is also responsible for the maintenance of Empower daily processes and the accurate of the information from its source systems. It requires the technician to demonstrate excellent customer interaction skills both verbally and orally in order to give a better support.
REQUIREMENTS:
? Experience writing Queries for Oracle (SQL Essentials) (Mandatory)
? Advanced knowledge of Excel (Mandatory)
? Advanced level of English (Mandatory)
? Full time availability (From Monday to friday: From 9 to 18hs)
? Excellent interpersonal and communication skills.
? University student or graduated in Computer Science or related fields (preferred but not mandatory)
Ubicación: Capital Federal
3 - Reclutador Bilingüe TeleTech Argentina S.A. is looking for full-time or part-time Global Talent Acquisition Specialists to provide recruiting services to other TeleTech sites around the world.
You will be responsible for:
? Responding to job inquiry calls. Responding to chats with candidates.
? Conducting phone, email and chat daily contacts with candidates.
? Performing phone pre screening interviews.
? Scheduling interviews and future assessments.
? Managing job postings on job boards.
? Developing reports on a daily, weekly and monthly basis.
Requirements:
? Availability to work until late at night ( up to 23 hs)
? Proficiency in English is required (both oral and written).
? Strong communication skills.
? Great command of Microsoft Office Package.
? Proactivity to work on a fast paced environment.
Ubicación: Capital Federal
4 - Reclutador Bilingüe TeleTech Argentina S.A. is looking for full-time or part-time Global Talent Acquisition Specialists to provide recruiting services to other TeleTech sites around the world.
You will be responsible for:
? Responding to job inquiry calls. Responding to chats with candidates.
? Conducting phone, email and chat daily contacts with candidates.
? Performing phone pre screening interviews.
? Scheduling interviews and future assessments.
? Managing job postings on job boards.
? Developing reports on a daily, weekly and monthly basis.
Requirements:
? Availability to work until late at night ( up to 23 hs)
? Proficiency in English is required (both oral and written).
? Strong communication skills.
? Great command of Microsoft Office Package.
? Proactivity to work on a fast paced environment.
Ubicación: Capital Federal
5 - Especialista de Payroll TeleTech Argentina está buscando para su área administrativa de desarrollo global un Especialista de Payroll, quien participará de un start-up brindando soporte a diferentes países de Latinoamérica, en materia de controles mensuales de Payroll, liquidaciones de haberes e implementación de procesos.
Requisitos:
? De 1 a 2 años de experiencia comprobable en Payroll en compañías con nómina mayor a 500 empleados.
? Nivel Intermedio de inglés.
? Estudiantes intermedios ? avanzados o graduados de: Relaciones Laborales, Recursos Humanos, Administración de Empresas, Contabilidad o afines.
? Manejo del paquete Microsoft Office.
? Flexibilidad horaria y disponibilidad para trabajar de lunes a viernes, de 11.00 a 20.00 hs.
? Referencias laborales.
Buscamos personas comprometidas, proactivas, flexibles, que puedan trabajar bien en equipo.
Ofrecemos excelentes condiciones de contratación, medicina prepaga de primer nivel y múltiples beneficios corporativos, así como posibilidades de crecimiento y desarrollo de carrera.
Ubicación: Capital Federal
6 - Especialista de Payroll TeleTech Argentina está buscando para su área administrativa de desarrollo global un Especialista de Payroll, quien participará de un start-up brindando soporte a diferentes países de Latinoamérica, en materia de controles mensuales de Payroll, liquidaciones de haberes e implementación de procesos.
Requisitos:
? De 1 a 2 años de experiencia comprobable en Payroll en compañías con nómina mayor a 500 empleados.
? Nivel Intermedio de inglés.
? Estudiantes intermedios ? avanzados o graduados de: Relaciones Laborales, Recursos Humanos, Administración de Empresas, Contabilidad o afines.
? Manejo del paquete Microsoft Office.
? Flexibilidad horaria y disponibilidad para trabajar de lunes a viernes, de 11.00 a 20.00 hs.
? Referencias laborales.
Buscamos personas comprometidas, proactivas, flexibles, que puedan trabajar bien en equipo.
Ofrecemos excelentes condiciones de contratación, medicina prepaga de primer nivel y múltiples beneficios corporativos, así como posibilidades de crecimiento y desarrollo de carrera.
Ubicación: Capital Federal
7 - Market Research Analyst The Market Research Analyst performs researches and collects data to analyze information and evaluate existing and potential markets and target segments. Identifies and monitors competitors and researches market conditions or changes in the industry that may affect company performance. Displays familiarity with standard marketing concepts, practices, and procedures of general research and analysis. Exercises experience and judgment to plan and accomplish goals. Handles a variety of research and analysis tasks, including industry research/analysis, company research/analysis, published surveys and demographic data, and can perform well under deadline pressure.
Essential Duties & Responsibilities:
* General research responsibilities including support for creating and analyzing:
- Competitive/competitor company research/analysis
- SWOT Analysis
- Profiling Surveys
- Focus groups
- Advertising tracking
- Miscellaneous research requests and data pulls
* Prepare, develop and write key analysis findings through weekly, monthly, and quarterly analysis deliverables. Verbally review, support and discuss findings.
* Manage and support special ad-hoc research/analysis projects as necessary.
* Build and manage online and offline ?libraries? of available analysis as a basis of reference information to successfully complete duties.
Job Specifications:
- Excellent proficiency at written and spoken English language is a must.
- BA/BS in Marketing, Business or related field or equivalent experience.
- Experience in market analysis, competitive intelligence, business analysis, and financial analysis is a must.
- Business process outsourcing, customer management or CRM knowledge preferred.
- Solid working knowledge of standard office PC equipment including Excel, Word, PowerPoint and the internet.
- Economics and statistics background useful. Ubicación: Capital Federal
8 - e-Learning Multimedia Designer The eLearning Multimedia Designer is responsible for the creation of state-of-the-art eLearning programs, following the SCORM and AICC standards. Must work designing and implementing the most effective multimedia and interactive learning objects to deliver high quality eLearning courseware, on schedule and on or under budget. Creates and maintains all appropriate templates. Works with Instructional Designers to assure technical feasibility of implementing designs. Participates in the creation of storyboards for all courses utilizing industry standard instructional design techniques. Leads all aspects of multimedia development in accordance with the project plan and milestones.
Previous experience working in high production, schedule-driven environments is appreciated to this position.
Requirements
-Students of computer science or designers with emphasis in multimedia or web applications
- Proficiency in Adobe Suite Web Premium software programs such as Photoshop, Dreamweaver (HTML), and Flash.
- Video edition and production expertise; proven proficiency working with Adobe Premier and After Effects.
- Interactive media, video and audio experience to produce multimedia eLearning effectively.
- Motion graphics, cartooning, and look & feel design.
- Upper-intermediate of written and intermediate of oral English.
- Full time availability.
Will be considered a plus:
- Comprehension of Action Script 2.0 or 3.0.
- Knowledge in languages such as, HTML, XML, and JavaScript.
- Understanding of multimedia production for eLearning courseware.
- Familiarity with design and eLearning principles to create programs following the SCORM and AICC standards.
- Knowledge of Illustrator, Soundbooth, Captivate, or 3d Max.
ONLY THOSE WHO CONSIDER HAVING THE PROFILE REQUIRED, PLEASE SUBMIT YOUR RESUME INCLUDING A LINK TO YOUR ONLINE PORTFOLIO. Ubicación: Capital Federal
9 - Sr. Business Analyst Teletech is looking for a Business Analyst to become part of our Global Business Services Team.
The main responsibilities of this position will be identifying and documenting requirements for several projects related to Human Capital Systems, application testing and providing support to our global teams.
Job requirements:
- Students of Computer Sciences or related fields.
-Previous work experience related to IT is a plus.
- Strong English verbal, written and interpersonal skills required (Bilingual Spa/Eng).
- Availability to work full time. Morning and Evening shifts (Between 9 to 10 pm)
- Knowledge of Human Resources or Payroll systems (Tango, Sap, PeopleSoft) - Preferable
-Knowledge in Oracle and SQL ? Preferable
Ubicación: Capital Federal
10 - Reclutador Bilingüe TeleTech Argentina S.A. is looking for full-time or part-time Global Talent Acquisition Specialists to provide recruiting services mainly to Belfast and other TeleTech sites around the world.
You will be responsible for:
? Responding to job inquiry calls. Responding to chats with candidates.
? Conducting phone, email and chat daily contacts with candidates.
? Performing phone pre screening interviews.
? Scheduling interviews and future assessments.
? Managing job postings on job boards.
? Developing reports on a daily, weekly and monthly basis.
Requirements:
? Availability to work Early in the Morning (from 5 Am)
? Proficiency in English is required (both oral and written).
? Strong communication skills.
? Great command of Microsoft Office Package.
? Proactivity to work on a fast paced environment.
Ubicación: Capital Federal
11 - Sr. Business Analyst Teletech is looking for a Business Analyst to become part of our Global Business Services Team.
The main responsibilities of this position will be identifying and documenting requirements for several projects related to Human Capital Systems, application testing and providing support to our global teams.
Job requirements:
- Students of Computer Sciences or related fields.
-Previous work experience related to IT is a plus.
- Strong English verbal, written and interpersonal skills required (Bilingual Spa/Eng).
- Availability to work full time. Morning and Evening shifts (Between 9 to 10 pm)
- Knowledge of Human Resources or Payroll systems (Tango, Sap) - Preferable
-Knowledge in Oracle and SQL ? Preferable
Ubicación: Capital Federal
12 - Technical Support Specialist TeleTech is looking for a Technical Support Specialist to become part of its Global Development Center as a member of the Solution Operation Support team.
As a Technical Support Specialist, you will be in charge of:
? Frontline Call Handling - Handling direct calls from managers having technical issues with agents in Operations. Troubleshooting, following procedures; tracking and follow-ups of the issues. Includes managing of resources on [call] bridges and chat support during major outages; identifying root-cause and diagnosing; resolve and/or involve the right teams to assist.
? Documentation - Defining procedures, documenting and submitting them to the appropriate people for review and potential addition in troubleshooting Knowledge Bases.
? Ticket resolution (Incidents, Requests, Problems, CMR´s, etc).
REQUIREMENTS:
? Advanced level of English.
? Excellent time management and organizational skills.
? Experience with PC hardware and software setup, installation, configuration, troubleshooting, and maintenance.
? Experience with basic home networking (setup and troubleshooting).
? Full time availability and flexibility to work after-hours, in cases of outages/upgrades.
? Availability to be on-call after-hours and during weekends (rotational).
? Ability to read logs/code (for troubleshooting purposes).
? Experience with Web Logic, Web Service, Application Server ? Preferable.
? Experience in telephony systems (Cisco / Avaya) ? Preferable.
? Experience with Paint and Photoshop (for documentation/dashboard creation) ? Desirable.
? Database: Experience with SQL / Oracle ? Desirable.
Ubicación: Capital Federal
13 - Sr. Graphic Designer The Sr. Graphic Designer is responsible for developing creative platforms and strategies for graphics design; and using, operating, and setting up of computer graphic systems for marketing activities. Will support Human Capital and Talent Acquisition projects/marketing activities by the creation and coordination of flyers, posters, banners, brochures, electronic graphics, PowerPoint presentations, scripting, photo enhancements, file conversion, etc.
Education Required:
- BA degree in Art/Graphic Design or similar and/or 3 plus year equivalent experience
Experience Required:
- Expert knowledge of applications including InDesign, Photoshop, Illustrator, Acrobat, Quark Xpress.
- Strong knowledge with web publishing and design applications such as Dreamweaver, HTML, Flash, ImageReady / Fireworks, InDesign.
- Strong typographical skills.
- Knowledge and experience with print and electronic design and file preparation.
- Team management experience.
Skills Required:
- Strong English verbal, written and interpersonal skills and ability to interact fluently with native English speakers required.
- Excellent listening skills and attention to detail required.
- Must have knowledge with coordination and development of schedules, hands on vendor management and knowledge of output via digital or offset printing.
- Ability to manage multiple projects and meet strict deadlines.
- Maintain a high level of attention to detail.
ONLY THOSE WHO CONSIDER HAVING THE PROFILE REQUIRED, PLEASE SUBMIT YOUR RESUME INCLUDING A LINK TO YOUR ONLINE PORTFOLIO.
Ubicación: Capital Federal
14 - Temporary Bilingual Recruiter TeleTech is looking for a Temporary Bilingual Recruiter for its Talent Acquisition Department. The position will be for 5 months with the possibility of an extension up to 6 months according to business needs.
Our Talent Acquisition Specialists are responsible for the selection process for Customer Service, Technical support and Sales positions. The TA Specialist will be required to work with candidates throughout assessment centers, face to face interviews and background check follow up, as well as evaluating candidate´s English level.
Requirements for the position:
- Bilingual English level (both written and oral).
- Advanced students of Human Resources, Labor Relations, Psychology or related fields will be considered as a must.
- Full time availability to work from 9hs to 18hs Monday to Fridays.
- Minimum of 8 months of proven experience performing Recruiting tasks is a must.
- Knowledge in Microsoft Office Tools is required.
Ubicación: Capital Federal
15 - Market Research Analyst The Market Research Analyst performs researches and collects data to analyze information and evaluate existing and potential markets and target segments. Identifies and monitors competitors and researches market conditions or changes in the industry that may affect company performance. Displays familiarity with standard marketing concepts, practices, and procedures of general research and analysis. Exercises experience and judgment to plan and accomplish goals. Handles a variety of research and analysis tasks, including industry research/analysis, company research/analysis, published surveys and demographic data, and can perform well under deadline pressure.
Essential Duties & Responsibilities:
* General research responsibilities including support for creating and analyzing:
- Competitive/competitor company research/analysis
- SWOT Analysis
- Profiling Surveys
- Focus groups
- Advertising tracking
- Miscellaneous research requests and data pulls
* Prepare, develop and write key analysis findings through weekly, monthly, and quarterly analysis deliverables. Verbally review, support and discuss findings.
* Manage and support special ad-hoc research/analysis projects as necessary.
* Build and manage online and offline ?libraries? of available analysis as a basis of reference information to successfully complete duties.
Job Specifications:
- Excellent proficiency at written and spoken English language is a must.
- BA/BS in Marketing, Business or related field or equivalent experience.
- Experience in market analysis, competitive intelligence, business analysis, and financial analysis is a must.
- Business process outsourcing, customer management or CRM knowledge preferred.
- Solid working knowledge of standard office PC equipment including Excel, Word, PowerPoint and the internet.
- Economics and statistics background useful.
Ubicación: Capital Federal
